#STC15 – The Lightning Talks – Saying Thank You, Saying I’m Sorry

Did you ever make a big public mistake?
What did you do to make it right?

Here’s some video and my slides for the lightning talk at #STC15. Many thanks to Rachel Houghton for capturing this and the other lightning talks on youTube.

Slideshare presentation

My Journey into #TechComm by Viqui Dill

Greta Boller is doing a blog series about getting into technical writing. Here’s a blog post I wrote for her series.

The Lone Technical Writer

This week kick-starts the series exploring how Washington, D.C. area technical writers broke into the profession. Viqui Dill, the Technical Communications Leader at American Woodmark Corporation, guest blogs this week and outlines her journey for us.


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