Here’s me adulting at #STC17.
I had a blast, mostly because the attendees to my spotlight talk were so smart and engaging. I talked about a pretty dry subject, meeting management, and how to make your meetings go better by collecting expectations and gathering feedback. Thanks everyone for being such a great crowd.
Here are my slides.
Yeah, we all know meetings are a necessary evil. Managing them better can build a stronger team that gets more done in less time.
The objective of a good training program is adoption and excellent field execution. This presentation is about how to use a combination of traditional training deliverables and old school psychology to gain user buy-in and achieve a successful launch. We’ll talk about how my company uses cartoons and countdowns to ensure that users seek out training and have a stake in adoption and field execution excellence.
Whether we create video, user assistance, classroom training, or documentation, what we really want is a group of folks who use the product to do an excellent job with little or no effort and make no mistakes. Creating good training is less about the deliverable and more about building the right relationship.
Here are the slides from my presentation for #STC16 about a project that went really well.
Many thanks to Rachel Houghton for catching a photo of me #adulting.
This lightning talk will take a look at business email and our bad habits that ensure deletion.
And then we’ll talk about Christy.
Here’s some video and my slides for the lightning talk at #STC16. Many thanks to Rachel Houghton for capturing this and the other lightning talks on youTube.
Did you ever make a big public mistake?
What did you do to make it right?
Here’s some video and my slides for the lightning talk at #STC15. Many thanks to Rachel Houghton for capturing this and the other lightning talks on youTube.
Read the event review of our latest adventure with STC at George Mason University. Many thanks to Greta Boller for the kind words.
Event Review: Building Your Professional Identity in Technical Communication Workshop at GMU | WDCB Events & News.
See the election results in the STC Notebook post.
Many thanks to the STC Nominating Committee for organizing such an exciting election. Many more thanks to all the candidates and supporters. And special thanks to those of you who voted.
Thanks to you all, 2015-2016 is going to be a great year for #TechComm.