Here’s me adulting at #STC17.
I had a blast, mostly because the attendees to my spotlight talk were so smart and engaging. I talked about a pretty dry subject, meeting management, and how to make your meetings go better by collecting expectations and gathering feedback. Thanks everyone for being such a great crowd.
Here are my slides.
Yeah, we all know meetings are a necessary evil. Managing them better can build a stronger team that gets more done in less time.
The objective of a good training program is adoption and excellent field execution. This presentation is about how to use a combination of traditional training deliverables and old school psychology to gain user buy-in and achieve a successful launch. We’ll talk about how my company uses cartoons and countdowns to ensure that users seek out training and have a stake in adoption and field execution excellence.
Whether we create video, user assistance, classroom training, or documentation, what we really want is a group of folks who use the product to do an excellent job with little or no effort and make no mistakes. Creating good training is less about the deliverable and more about building the right relationship.
Here are the slides from my presentation for #STC16 about a project that went really well.
Many thanks to Rachel Houghton for catching a photo of me #adulting.
Here are slides from my Lightning talk at the STC Summit 2014. More serious content wrapped up in silliness and set to music. I presented the material to the tune of “The Devil Went Down To Georgia” and attendees sang along.
I’m starting to get excited about 2015 and pulling together my ideas for a new presentation about training. Stay tuned.
I was so excited to be included as one of the bloggers for this year’s STC Summit in Atlanta. My blog posts are the story of bringing the Rough Drafts band to the Summit’s 60th Anniversary celebration party, comparing them to Agile sprints.
You can read them here:
Part 1 is about how it almost did not happen.
Part 2 is about overcoming a few obstacles.
Part 3 is the happy ending.
Left to right: Stephen Adler, Rich Maggiani, Viqui Dill, and Robert Hershenow
IDeaL: Design for Learning, Q3 2012
Check out the latest issue of the IDL SIG newsletter. There’s a review of my Tutorial Pacing chat on page 14 and news about the Rough Drafts band on pages 11 and 12.