Summit Sketch Notes by Elizabeth Alley

This is one in a series posted in the STC Notebook blog of sketch notes taken at the 2017 Summit by STC Senior Member Elizabeth Alley. I am super tickled that Elizabeth included my session in her sketches and I’m even more delighted that it was posted in the Notebook. It could have a lot to do with the fact that I’m sharing the slot with #TechComm legend, Leah Guren.

Relive the magic of the Summit in a unique and dynamic way through Elizabeth’s sketches! You can see more of Elizabeth’s work at elizabethalley.com.

You can see more about this presentation and review the slides in this post.

Here’s that amazing sketch:
OnTrackSketches

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On track! Running an effective meeting is more than the agenda – Summit version

Here’s me adulting at #STC17.

I had a blast, mostly because the attendees to my spotlight talk were so smart and engaging. I talked about a pretty dry subject, meeting management, and how to make your meetings go better by collecting expectations and gathering feedback. Thanks everyone for being such a great crowd.

Here are my slides.

Yeah, we all know meetings are a necessary evil. Managing them better can build a stronger team that gets more done in less time.

#STC16 – From Fred Flintstone to George Jetson: Creating Tension in Training Increases Adoption

The objective of a good training program is adoption and excellent field execution. This presentation is about how to use a combination of traditional training deliverables and old school psychology to gain user buy-in and achieve a successful launch. We’ll talk about how my company uses cartoons and countdowns to ensure that users seek out training and have a stake in adoption and field execution excellence.  

Whether we create video, user assistance, classroom training, or documentation, what we really want is a group of folks who use the product to do an excellent job with little or no effort and make no mistakes. Creating good training is less about the deliverable and more about building the right relationship.

Here are the slides from my presentation for #STC16 about a project that went really well.

Many thanks to Rachel Houghton for catching a photo of me #adulting.

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Social Media is not the Devil

Here are slides from my Lightning talk at the STC Summit 2014. More serious content wrapped up in silliness and set to music. I presented the material to the tune of “The Devil Went Down To Georgia” and attendees sang along.

I’m starting to get excited about 2015 and pulling together my ideas for a new presentation about training. Stay tuned.

At the Summit: The Agile Process of Bringing the Rough Drafts to Atlanta

I was so excited to be included as one of the bloggers for this year’s STC Summit in Atlanta. My blog posts are the story of bringing the Rough Drafts band to the Summit’s 60th Anniversary celebration party, comparing them to Agile sprints.

You can read them here:

Part 1 is about how it almost did not happen.
http://notebook.stc.org/at-the-summit-the-agile-process-of-bringing-the-rough-drafts-to-atlanta-part-1/

Part 2 is about overcoming a few obstacles.
http://notebook.stc.org/at-the-summit-the-agile-process-of-bringing-the-rough-drafts-to-atlanta-part-2/

Part 3 is the happy ending.
http://notebook.stc.org/at-the-summit-the-agile-process-of-bringing-the-rough-drafts-to-atlanta-part-3/

The Rough Drafts band at #STC13

Left to right: Stephen Adler, Rich Maggiani, Viqui Dill, and Robert Hershenow